So that we are able to respond immediately to your typing requirements, we will liaise regarding planned absences to ensure suitable resources are in place. We will set up templates of your stationery and build a glossary of any unusual words/phrases, which may be particular to your business. We will also create a database of your staff who will use the service. This enables us to provide the highest level of accuracy, quality and flexibility.

Your typing will be quality checked and e-mailed as a "word" document, formatted to fit your stationery. You then print in your office, despatch to the addressee and/or file in your records.

For this service, we will charge a monthly retainer equivalent to 6 hours of transcription work payable by standing order. This charge will be credited against work done in the month.

This also covers the provision of a digital dictation machine.